CALL CENTER PROFESSIONAL SErvice
PROFESSIONAL INSTALLATION SERVICES
The AI Digital call center professional services (PS) team has over 15 years of experience in installation and implementation services for Genesys, NEC, Avaya, Cisco, NICE, Verint, Nuance, and AudioCodes. Our professional service team has extensive knowledge in serving different government departments, utilities, telco, enterprises and retail customers. AI Digital professional services team will provide the knowledge and expertise to guide your team to a successful, production-ready solution.
BESPOKE, GENUINE 7/24 MAINTENANCE SERVICES
Every call center is unique in design and consist of the different integrated system. Our extensive service is tailor-made and offers a bespoke, genuine 24/7 maintenance solution for our clients. Our PS team delivers comprehensive planned preventative packages tailored to your specific call center needs.
The AI Digital highly trained call center professional supports:
- proactive monitoring,
- ad-hoc repair,
- on-site support,
- system health check,
- license & system upgrade,
- change request, &
- system relocation
services to your call center. The AI Digital professional service team accredited various certifications from call center industries’ vendors
Our Certifications
Project management services
Call center management is, by no means, an easy job. It requires strategic vision, hard work, difficult decisions, the ability to motivate people to hit tough targets, and much more...
The AI Digital call center project management (PM) team is familiar with every aspect of the call center business. Our PM team is Project Management Institute (PMI) certified Project Management Professional (PMP) and has completed multi-million projects in the past 15 years with a proven track record.